top of page


  • How do I change quantities or cancel an item in my order?
    If for any reason once you have placed your order you wish to cancel or change it, please either send us a message via our site, email us at or call us at 866-535-1026/604-936-1140 and we will be more than happy to assist you. If orders are placed by 12:30 PM PST, they will ship that day, therefore please contact us as soon as possible to change/cancel your order. If your order has shipped and you wish to cancel, any shipping costs incurred by Frownies Canada will be deducted from the refund.
  • An item is missing from my shipment.
    Click the "My Account/Order status" link at the top right hand side of our site to track your order status. Be sure that all the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm packages were delivered. If your packages each show a status of "delivered" please contact customer service for assistance.
  • Part of my Order is damaged
    We take pride in ensuring that items in your order are shipped with the necessary packaging material to ensure you receive your item in new condition. If due to unforseen circumstances your package is damages when it is received, please send us a photo of the unopened parcel as well as any items in side that are damge and email them to us as and we will open a case with the courier to invesitage.
  • Where do you ship from?
    We are located in Beautiful British Columbia and providing we have inventory and your order is received prior to 12.30 pm PST Monday to Friday it will ship the same day. Any orders received after 12.30 pm will ship on the next business day. Orders received at the weekend or on holidays will ship on the next business day.
  • When will I receive my refund?
    In the event that you return your Facial Patches, once received your refund will be processed within three business days of receipt, less any shipping and handling costs incurred by Frownies Canada.
  • Can two discount codes be used at once?
    Unfortunately, we are only able to allow one coupon per order. Including any bundles/automatic discounts applied at check out. Discounts can't be stacked.
  • I signed up for Rewards, how do I redeem my points?
    When you place an order you will receive an email telling you how many points your order was worth. If you click on this link it will allow you to redeem your points against your next order.
  • I received a coupon code, but didn't use it against my order?
    If you received a coupon code and forgot to use it, please email us at with your coupon code number within 24 hours of placing your order and we will be happy to help.
  • My Coupon Code Doesn't Work
    If you have signed up at your coupon code will not work on, as Frownies Canada is run independently of Frownies USA and we offer our own Promotions and Sales. Please send us a message with the code and we will add the coupon to our site so you can use it on for a 10% Discount off the Facial Patches. Alternatively, subscribe to frowniescanada and you will receive a coupon code auto generated from Frownies Canada.
  • Ingredients Explained
    All ingredients are naturally derived and safe for the skin at any age and for any skin type. The list below are an example of our key ingredients starting with Aloe Vera. Aloe contains over 75 different nutrients. It acts as a protective layer on the skin and helps replenish your skin's moisture. Hemp Seed oil is one of the acid mantel builders. Since it will not clog your pores, it is safe to use daily and will keep your skin radiant and silky smooth. Hemp Seed Oil is calming and soothing while providing just the right amount of moisture. Non GMO Avena Sativa Kernel Oil (Oat Oil e), Oat Oil E is used for moisturizing and sun care although not a SPF. This product is light, clear and golden, and is particularly high in antioxidants, essential fatty acids, phospholipids and mixed whole form Vitamin E. (Certified by Ecocert, COSMOS and NPA standards). Non GMO Raphanus Sativus Seed Oil (Daikon Radish Oil), Daikon Radish Oil gives a delicate and excellent silky application. Daikon Radish Oil is high in antioxidants, essential fatty acids, phospholipids and vitamin C. It feels delicate and non-greasy on the skin. (Certified by Ecocert, COSMOS and NPA standards). Sea Buckthorn Oil has essential fatty acid sterols for moisture binding and retention capabilities. Sea Buckthorn Oil is commonly used to prevent, and treat, UV radiation burns due to its high ability to absorb UV radiation and should be considered one of the best oils for natural day protection products. Non-toxic Olive Squalane helps reduce appearance of skin damage. Macadamia Nut Oil is high in phytosterols. These have a real affinity with the skin, plant phytosterols are the building blocks of our cellular membrane and structure. Sterols work the same way that cholesterol does in our skin, which is one of the reasons why macadamia nut oil has great skin penetration abilities. Avocado Oil is a rich fatty oil, which makes it extremely protective against environmental irritation. Avocado is also very nutritious and has an extremely high vitamin content, making it the perfect oil for mature, dry skin and to build the skin barrier. Grape Seed Oil is high in polyphenols, rich in beta-carotene and vitamins D, C, E. It also happens to have a concentration of essential fatty acids like palmitic, stearic, and linoleic acid. These fatty acids have performed well in clinical anti-wrinkle trials. They have also proven to be effective at minimizing the prominence and size of scars. Vitamin E (d-alpha, d-gamma, d-delta and d-beta tocopherols) is a natural preservative, plumps fine lines, and promotes healing. Comfrey has a soothing and firming effect. Rose Hydrosol is the quintessential skin care hydro-sol. Rose Hydrosol is a great toner alone and is used for all skin types. Especially suited for dry and mature skin types. Rose Hydrosol works at the deepest level and provides a very smooth feel on the skin. Hyaluronic Acid is a natural product of the biofermentation of Yeast with Glucose and Inorganic Salts. Recognized as the most effective moisturizer ever discovered. Hyaluronic acid is such an excellent water reservoir, and ideal lubricant, that in skin care products it helps lead to a perceptible, and visible improvement, in skin condition ... the corner stone of every anti-aging product and all mature / dry skin treatments. Aspin Bark (Populus Tremuloides) is a natural preservative in certified organic cosmetics and has skin conditioning properties. Rose Essential oil acts as a skin conditioner and contributes a beautiful fragrance. Citrus Reticulata (Tangerine) Peel Oil, Lavandula Angustifolii (Lavender) Flower Oil, and Citrus Paradisii (Grapefruit) Peel Oil are essential oils to cleanse, balance and give an emotionally lifting aroma. Pyrus Malus (Apple) Fruit Extract, Vaccinium Myrtillus (Bilberry) Extract, and Citrusmedica Limonium (Lemon) Peel Extract are fruit extracts to cleanse and balance skin.
  • Frownies Eye Cream
    A: Frownies Eye Cream is a great hydrator for around the eyes; use twice daily in the morning and at night.
  • Frownies Face Wash
    A: Frownies Face Wash is a gentle exfoliate from natural fruit extracts that removes dead skin cells but is not so harsh as to remove cells not ready to exfoliate. It can be used every day morning and evening to remove make up and environmental chemicals. This face wash smells amazing and will leave you feeling refreshed and renewed!
  • Frownies Skin Serum
    A: Frownies Skin Serum is rich in antioxidants, peptides and beneficial lipids to soften and smooth the appearance of your skin. Skin Serum is high in ceramides, lipids naturally found in skin membrane to support the structure of the skin and improve skin appearance, We created this product as an after sun treatment. UV rays cause oxidation on and in the skin leaving the skin looking aged and damaged, Skin Serum aids in restoring the cells leaving your skin with a dewy glow.
  • Rose Water Hydrator Spray
    A: No the Patches work on a mechanical process and can be wet with distilled water; however, the Rose Water adds an effective anti-wrinkle treatment to the skin under the patch as well. A: Yes! The ingredients all have beneficial properties alone; see the ingredients list for an explanation. A: There are several ways to benefit from our Rose Water Spray: It is great to set make up by spraying lightly from an arms distance away over you finished make up. Carry Rose Water Spray in you purse when traveling as it is a great hydrator during air travel which is very drying. Any hot dry environment is damaging to the skin, use Rose Water Hydrator to keep moisture in the air around the face by misting the skin lightly throughout the day. 4. Used to activate the Facial Patches adhesive and also to keep our Gel Patches (Eye Gels, Full Face Mask, Neck Mask) moist between uses.
  • How Do Frownies Works?
    Natural Wrinkle reduction for forehead wrinkles, crows feet, eye wrinkles, marionette lines. Splint the muscles under the appearing skin lines and watch them change one night after the next. FROWNIES have been called the best wrinkle reducer. A wrinkle treatment that addresses the physical cause of deep lines and wrinkles in the skin, Frownies are facial pads made from natural, skin-friendly materials. Frownies are applied to the forehead winkles between the eyes and across the forehead as well as the crows feet at the corners of the eyes and mouth to gently re-educate the underlying muscles to assume their correct, relaxed and natural appearance. Frownies, traditional patch works at night to eliminate skin wrinkles in fact, allow the deep expression lines to heal leaving younger, relaxed-looking skin. Frownies are a true anti-aging skin treatment! These amazing results were achieved after using Frownies every night for only 3 weeks. More results can be expected with continued use and may vary from one person to the next. Add wrinkle cream Immune Perfect to the skin as a anti-wrinkle companion.
  • Facial Patches
    Q: Are the Original Facial Patches paper? A: Yes. Paper lets the skin breath; it does not suffocate skin cells as plastic on the skin does. Q: Do I have to use Frownies Facial Patches every night? A: We recommend using Frownies Facial Patches every night for 30 nights to receive lasting results. After you have trained your facial muscles, you should wear the Facial Patch a minimum of three to four days a week in order to maintain proper facial posture. Fine lines can be smoothed in less than 30 nights and often only need 3-4 nights every week to maintain wrinkle free skin. Q: Do Frownies Facial Patches really work? A: We have been in the facial patches business since 1889 - over 100 years with guaranteed results. The Original Facial Patches are mimicked but never duplicated in quality or effectiveness. Q: Sometimes the patch leaves a redness on my skin at the edges, what am I doing wrong? A: When you smooth out and open a wrinkle be careful not to over stretch the skin, if this happens use Moisturizer Face and Neck and it will quickly fade. Q: The patch is a little too large is it okay to cut it to a smaller size? A: Yes. Trim the edges down to a size that is comfortable for you. Q: Does the shiny backing peel off? A: No. The shiny backing is a natural, dry, adhesive that is water activated. Simply moisten the shiny side with Frownies Rose Water Hydrator Spray Q:I am having trouble making the patch stick what am I doing wrong? A: Make sure you are applying the patch to freshly washed skin without any heavy night creams. The patch could also be a little too wet or not wet enough. Do not hold the patch under running water. If using the Rose Water Hydrator Spray, one or two pumps is sufficient. Spreading the liquid around with your finger is also helpful. Q: Can I use my night creams with the patches? A:Most creams will interfere with the patches adhering to the skin. If trying the patches with your cream make sure you allow at least 15 minutes absorption time before applying the patch. Q: Can I use the patches with "Retinol" and/or "Retinol A" creams? A: Frownies Facial Patches can be used with these products with caution. Retinol and Retinol A creams can cause peeling and irritation to the skin. Do not use Frownies Facial Patches if your skin is already irritated or peeling.Consult your medical dermatologist for this question. Q: Will the ingredients in the patches react with my other products? A: No. Q: What are the active ingredients in the patches? A: There are no active ingredients. The results are due to a muscular response to the Facial Patches. Working like a splint on the skin, the patch holds the muscle in place, retraining the muscles to lie in a smooth flat position again. Q: Do the patches have to be used with the Rose Water Hydrator and Frownies Moisturizer Face and Neck in order to get results? A: The overall results will be better when used with the recommended products; however you will still get great results using the Frownies Facial Patches by themselves. Q: Can the Facial Patches be used on the neck? A: Facial Patches are not designed for the neck area. We recommend using our Frownies Skin Serum with Vitamin E and Ceramides on the neck as well as our Frownies Neck Gel Mask and Moisturizer Face and Neck Gel Cream. Q:Are these products gluten free/vegan? A: Yes! All Frownies products are gluten free and natural! Q: What is the shelf life of the Frownies patches? A: The Frownies Facial Patches will keep indefinitely as long as they are kept dry. Q: Will I damage my skin from wearing them too often? A: No. Frownies Facial Patches are safe and all natural. However, it is good to know your skin and always be aware of any irritations that occur and respond accordingly. Q: What if the edges are peeling up? A:There is no need to be concerned with the edges peeling up as long as the rest of the patch is secure on the skin. Q: Can they be used on a saggy jaw line? A: Facial Patches are not designed for saggy jaw line. Q: Will you make a large patch for the forehead so I don't have to piece them together? A: Creating your own large patch lets you fit the patch to the curve of your forehead and customize the patches to fit best. The Forehead Serum Patch fits the entire forehead if you would like to try it once the creases are softer.
  • Gentle Lifts
    Q: Do Gentle Lifts work like the Original Facial Patches? A: Yes, customers report the same smoothing and lifting of creases. Q: How long should I wear Gentle Lifts? A: Gentle Lifts are worn over night or any time you have at least 3 hours to leave them on. Q: Where can I place the Gentle Lifts? A: Gentle lifts were created for tight areas of the face where wrinkles were hard to get to like around the lips, but may be used anywhere the muscle has a crease in it. Q: Is there Latex in Gentle Lifts? A: No they are hypo-allergenic. Q: Can I use them over moisturizer? A: Yes, allow the moisturizer to absorb in to the skin for 15 minutes prior to applying the Gentle Lifts. Q: Are Gentle Lifts reusable? A: Yes, depending on the moisturizer and how much oil the skin has. Many of our customers place the patch on the edge of a small saucer to keep it clean and use the same patch a few times.
  • Eye Gels
    Q: Are the Eye Gels Reusable? A: Yes, you can expect three to five uses of 30 minute treatments. Use Rose Water Hydrator to keep the patch moist between uses. Q: How long do I leave the Eye Gel on? A: 15-30 minutes not longer than 30 minutes. Q: Can I leave Eye Gels on over night? A: No, they are a 30 minute treatment.
  • Forehead Serum Patch
    Q: Is the Serum Patch the same as the Facial Patches? A: No this patch is a treatment to the skin. It is soft and acts as a carrier for for the aloe and macadamia nut serum which penetrates in to the skin under the patch to plump, hydrate and smooth wrinkles.
  • Credit Cards
    We currently accept Visa and MasterCard credit cards. When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.
  • PayPal
    PayPal is an alternate method for purchasing your order. It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.
  • Shipping Costs
    Frownies Canada ships within Canada ONLY. For USA, please visit: and for UK, please visit: Visit our Shipping page for rates: Frownies Canada offers FREE EXPEDITED PARCEL SHIPPING on all merchandise orders that are $99 and over (excluding taxes and coupons applied). For shipments totaling less than $99, there is a delivery charge of $14 .95 for shipping. Due to Fuel Surcharges being implemented by Couriers we have had to temporarily increase our Shipping cost to offset this increase. During Peak Shipping times such as Holiday sales, shipping may be delayed due to the volume of orders. We will however being diligently working to have your order shipped to you as quickly as possible. Any orders over $150.00 excluding taxes and shipping, will be shipped with Signature required.
  • International Shipping
    For delivery to USA, please shop at: For delivery to UK, please shop at:
  • How long will it take for me to receive my order?
    We are located in British Columbia and all orders are shipped Via Canada Post Expedited Parcel, with a delivery time of 2 to 7 business days.
  • Order not Delivered/Received
    If your order says it was delivered, however you have not received it, please contact us within 30 days of the date of your order and we will open a ticket with Canada Post to investigate further. We ship using Canada Post Expedited Parcel with Do Not Safe Drop, which means if you are not at home to receive the order, Canada Post will leave a card telling you where it can be picked up. Once Canada Post has confirmed non delivery we will have your order reshipped with a Signature required. Depending on how quickly you confirm the non delivery with Canada Post when they contact you, this can take up to 21 business days. We apologise for any inconvenience this may cause. Please do not hesitate to contact us with any questions you may have. Rest assured we will have this resolved for you as quickly as possible.
  • Return Policy
    If you are not completely satisfied with your purchase of our Frownies Facial Patches (FBE , forehead and between the eyes or CEM corner of the Eyes & Mouth) before the end of your first month of continuous use, and if your frown lines do not show any signs of improvement, we will refund your purchase (excluding shipping and handling paid by Frownies Canada) . ​ Simply return your Frownies Facial Patches to Frownies Canada within 30 days of purchase. Frownies Canada does not provide return labels. All returns must be in their original package and accompanied by the original invoice. Reward points associated with all refunds will be removed when the refund transaction is processed. ​ You may call Customer Service at 866-535-1026 with any questions. Our business hours are 8am to 4pm PST Monday to Friday.
bottom of page